Privacy Policy

Information We Collect

When you submit a quote request, we may collect your name, phone number, email address, event date, setup address or town, celebration details, desired message, colour and theme preferences, yard-surface information, and any notes you choose to provide.

We may also collect basic technical information such as IP address and browser information for security, troubleshooting, and request records.

We may also collect referral or campaign information, such as the page or advertisement that helped you find us, to understand which marketing efforts are working.

How We Use Your Information

We use this information to review your request, contact you, confirm availability, plan your display, arrange setup and pickup, keep booking records, and improve our service.

Payment Information

Talk Of The Block does not store credit card numbers, CVV codes, or banking credentials on this website. If online payments are offered in the future, payment processing will be handled through a third-party payment provider.

Photos and Marketing

We may photograph completed displays for internal setup records. We use display photos for website or social media marketing only when the customer gives permission. House numbers, exact addresses, and people will not be shown without permission.

How We Protect Your Information

We take reasonable steps to protect request and customer information. Access to customer information is limited to business use only.

How Long We Keep Information

We may keep request, booking, and customer information for business records, customer service, follow-up, and operational purposes. Information may be removed when it is no longer needed.